Privacy Policy

On Flight Journey ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our travel assistance services, including phone-based booking support.

Information We Collect

When you call or contact us, we may collect information such as your name, phone number, email address, travel dates, destinations, and payment details necessary to facilitate a travel booking with a third-party supplier. We may also collect non-personal information such as browser type and device information when you visit our website.

How We Use Your Information

• To provide travel booking assistance, itinerary changes, and cancellation support.
• To communicate with you about your reservation, service, or inquiries.
• To comply with legal obligations and prevent fraud.
• To improve our services and customer experience.

Sharing of Information

We share limited personal information with third-party travel suppliers (airlines, aggregators, payment processors) strictly as needed to complete a booking on your behalf. We do not sell your personal information.

Cookies & Analytics

Our website may use cookies and similar technologies to understand traffic and improve the site. You can control cookies through your browser settings.

California Residents (CCPA)

California residents have the right to request access to, deletion of, or information about the personal data we collect. You may also opt out of the sale of personal information (we do not sell personal information). To make a request, call (888) 306-6966.

Google Ads & Advertising

We may use Google Ads and related services (including conversion tracking and remarketing). Google may use cookies to serve ads based on your visits to our and other websites. You can opt out via Google's Ads Settings.

Data Security

We implement reasonable technical and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact

Questions? Call (888) 306-6966 or write to 4015 Robinson Lane, Portsmouth, Ohio 45662.